Auto adding chat history to the ticket upon /complete

Lance Hastie

June 22, 2020 22:56

Have you considered all chat history for a ticket gets added once the /complete is issued? Currently we have to remember to /history 1w (as an example) before using /complete, to ensure chat comments are added to the ticket.

It could be a selector option to auto add when the ticket is completed.

0

• 

  Wally Hass

  December 01, 2021 18:20

  This would be great!

  1

Please sign in to leave a comment.